Overview
This Privacy Policy explains how Djooni, operated by EVENING RELAY LLC, collects, uses, discloses, retains, and protects information when you use our website, account features, subscription billing, waitlist, identification requests, result pages, emails, and support workflows. By using Djooni, you acknowledge the practices described in this Privacy Policy.
Who We Are
Djooni is operated by EVENING RELAY LLC.
Information We Collect
The information we collect depends on how you use Djooni and may include:
- Account and contact information: Your email address, optional name, waitlist details, invite-related information, and any information you provide when you contact us.
- Submission and results information: Links, files, source metadata, query history, saved items, corrections, and feedback associated with your use of the service.
- Payment and billing information: If you purchase a subscription, we and our payment processor may process billing and transaction information such as your subscription plan, customer or subscription identifiers, invoice and payment status, and other limited billing details needed to manage your account.
- Technical and usage information: IP address, browser and device information, pages viewed, referral data, timestamps, security events, and diagnostic or log information generated when you use Djooni.
- Cookies and similar technologies: Information collected through session cookies and comparable technologies used for sign-in, security, preferences, and service functionality.
How We Use Information
We may use the information we collect to:
- Create and manage accounts, authenticate users, and administer waitlist and invite workflows.
- Process subscriptions, invoices, payment-related support, refunds, disputes, and related accounting records.
- Process submitted mixes and related materials, provide results, and maintain associated private result views.
- Communicate with you about your account, security-sensitive changes, support requests, service updates, and identification-related notifications.
- Operate, maintain, troubleshoot, monitor, and improve Djooni and measure service performance.
- Detect abuse, enforce our Terms, protect Djooni and its users, and comply with legal obligations.
Public Pages and Visibility
If you ask Djooni to identify supported public-source material, Djooni may create or display a public query page for that source. Those pages may include limited source metadata, artwork, and a short summary intended for public viewing.
Private uploads and owner-only result views are not published on public pages by default. We do not intentionally display your private account data on public query pages.
Aggregate and Optional Analytics
Djooni uses storage-free aggregate measurement before you make an analytics choice and after you decline additional analytics. When configured, Simple Analytics measures privacy-preserving pageviews, including Do Not Track visits and a no-JavaScript pixel fallback. PostHog runs in cookieless mode for sanitized pageviews and Djooni's explicit, allowlisted product events. Cookieless PostHog does not store its identifiers in cookies or local or session storage, does not identify you, and does not create a person profile.
PostHog counts cookieless visitors using a server-generated hash derived from the PostHog project, a daily salt, IP address, browser user agent, and hostname. PostHog strips the IP address before enrichment and deletes the daily salt after that day's events are processed. Cookieless measurement limits cross-day and cross-device continuity and does not by itself determine whether a particular privacy law requires notice, consent, or another lawful basis.
Cookieless PostHog may also record campaign parameters from the landing URL, including UTM tags and advertising click identifiers, together with the referring page and referring domain. Before these values are sent, Djooni removes query strings and sanitizes identifiers from page and referrer URLs. In cookieless mode, attribution remains attached to anonymous daily events and is not saved as a person profile.
If you allow additional analytics, Djooni may use persistent or account-linked PostHog analytics, Mixpanel, Google Analytics, Amplitude, Simple Analytics custom events, and Datadog RUM for browser reliability analytics when configured. Datadog Session Replay also remains disabled. Other optional providers do not load until you grant the analytics purpose.
Your optional choice is stored in this browser's local storage under djooni.consent with the purpose grants and update time. Declining or withdrawing consent stops persistent and account-linked analytics in that browser and asks loaded optional providers to opt out or reset where supported. Storage-free aggregate measurement through Simple Analytics and cookieless PostHog remains active.
Retention
We generally keep account, billing, query, saved-item, and support information while your account remains active and for as long as needed to provide Djooni, prevent abuse, comply with law, resolve disputes, and enforce our agreements. Waitlist records may be retained for up to 12 months after our last meaningful contact unless you become a user sooner or ask us to remove them.
If you make a verified deletion request, we will generally delete or de-identify account-linked personal information and user-linked records within a reasonable period, usually within 30 days, unless we need to keep limited information for security, fraud prevention, legal compliance, accounting, billing, dispute resolution, chargeback handling, or enforcement. Billing and tax records may be retained separately from ordinary account data for as long as reasonably necessary to meet legal and accounting obligations. Shared public-source records and limited backups or logs may persist for a limited period.
Your Choices and Rights
Subject to applicable law, you may ask us to access, correct, or delete certain personal information we hold about you. We may need to verify your identity before responding, including by asking you to reply from the email address associated with your account or provide additional information reasonably necessary to confirm the request. We may decline or limit a request where permitted by law.
Djooni currently sends transactional emails only, including account, security, and billing-related messages. If we ever send optional promotional messages, those messages will include unsubscribe instructions. To make a privacy-related request, contact [email protected].
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control. No system is completely secure, and we cannot guarantee absolute security.
Processing Locations
Djooni is operated from the United States, and we and our service providers may process information in the United States, Germany, and other countries where our providers operate. Those jurisdictions may have data-protection laws that differ from the laws where you live.
Children's Privacy
Djooni is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Djooni, contact us and we will review the request.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may post the updated version on this page or otherwise notify you. Your continued use of Djooni after the updated policy becomes effective means the revised policy will apply going forward.
Contact
For privacy questions or requests, email [email protected].